Find the answers in the Knowledgebase now
Take advantage of the Sage Pro Knowledgebase, a free, comprehensive, searchable online technical resource library. Thousands of Sage Pro customers search the Knowledgebase for 24/7 access to valuable software tips, tricks, and troubleshooting advice.

Online case submission (logon required)
Sage Pro customers with a support plan who need assistance with a problem you could not find a resolution for in our knowledgebase can submit a case online to our Customer Support team through our self-service customer portal. There's no waiting in queue and we'll reply within one business day.

Live Online Chat Assistance (logon required)
Sage Pro customers with a support plan are also entitled to chat with customer support analysts for product-related support assistance. Customer Support Chat hours and availability are Mon-Fri 7:00 AM to 4:00 PM PT. Some exceptions apply